IsoBuilder Trust Center
Search IsoBuilder security, availability, compliance, infrastructure, data protection, and business continuity resources from a SafeBase-style trust center.
Customers can review public summaries and request approved access to locked trust documents through a two-step work-email access request. Sensitive files are stored privately and are not published as static website assets.
Product Security
IsoBuilder uses audit logging, controlled data-security documentation, customer-managed permissions, public integrations information, service availability commitments, and enterprise SSO/MFA support to help protect customer environments.
- Data Security details can be requested through the controlled Data Protection Policy request path.
- Customer-managed permissions and SSO/MFA details can be reviewed through the CAIQ request path.
- IsoBuilder integrations are listed on the Integrations page.
- IsoBuilder service availability can be monitored on the IsoBuilder status page.
- Application event logging records key create, modify, and delete activity for users with appropriate administrator permissions.
Infrastructure
IsoBuilder stores media and data on Microsoft Azure resources. Status Monitoring is available for the committed Uptime SLA of 99.9%, with latest uptime status and historical performance on the IsoBuilder status page.
App Security
Software Development Lifecycle
IsoBuilder uses the git revision control system. Code changes go through automated tests, manual review, staging validation, quality assurance review, and customer approval before customer production rollout.
IsoBuilder will never update a customer production site without written approval from the appointed customer application owner.
Access control changes are published, and automated unit tests check that access control rules are written correctly and enforced as expected.
Network Security
Network Security information is controlled customer-review content and can be requested through the Trust Center workflow.
AI
AI policy documents are controlled customer-review content and can be requested through the Trust Center workflow.
Security Grades
External security grade reports are available for IsoBuilder web properties through Qualys SSL Labs and Security Headers.
- Qualys SSL Labs - isobuilder.com.au
- A+
- Security Headers - app.isobuilder-demo.isobuilder.com.au
- A
Risk Profile
- Data Access Level
- Restricted
- Impact Level
- High
- Hosting
- Major Cloud Provider
- Recovery Time Objective
- 6 hours
- Recovery Point Objective
- 24 hours
- Third Party Dependence
- Yes
The trust center is available at /trust, with terms at /trust/terms, and can be mapped from trust.isobuilder.com.au.